Details: We are an authorized dealer for such prestigious brands as ADT, GE, and DISH Network. Recently DEFENDER Direct was recognized as a Top 5 National Dealer for each of these companies. DEFENDER Direct markets, sells, and installs new products and services to homeowners throughout the U.S. At DEFENDER Direct we are committed to rewarding our employees for their contributions to our overall success. This commitment extends to a culture of training and internal promotions. We hire for potential and encourage our employees to grow with us. Defender Direct, an Authorized Dealer of ADT Security, is looking for the right candidate to grow with our Customer Care Department.Duties:- Maintain customer rapport by handling concerns and questions- Improves service by listening to customer concerns, diagnosing and troubleshooting problems for one call resolution- Meets individual performance standards- Represent our company in an ethical, professional manner.
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